This article from USA Today concerns me. I've seen examples of this behavior on other college campuses, in office lunch rooms and most recently at a bar and on a plane. I'm not saying we need to revert back to men holding doors open for women or a return of the Knight's Code, but instead … Continue reading Civility and Chivalry
Swearing is contagious
I was a bit surprised at the sheer amount of swearing at this year's South by Southwest. Don't get me wrong, I can appreciate a well placed swear word, but the overall amount was shocking. In some panels, the speakers dropped the f bomb at least every other word. It no longer seemed to be … Continue reading Swearing is contagious
Office Phone Etiquette
Whether you are a receptionist or not, you should follow some basic phone etiquette in the office. These tips are for calls from both co-workers and clients. speak slowly and clearly use your normal tone do not eat or drink while on the phone give the caller your full attention move the phone away from … Continue reading Office Phone Etiquette
The Office Elevator
Elevator etiquette is pretty simple, and yet people have questions about this all the time. This article from Examiner.com lists 20 rules to guide you. But it doesn't say when to break those rules. Traveling three or more floors. Exception: If your hands are full, you're escorting guest or you're riding with the … Continue reading The Office Elevator
Goodbye Email sample
I've written about the goodbye e-mail before. (If you missed it, click here.) Many of you have asked for a sample of an appropriate email. As I was recycling old Self Magazines, I found this sample they published a few years ago: To ____ (tailor your message to different groups, i.e. marketing, specific … Continue reading Goodbye Email sample