Civility and Chivalry

This article from USA Today concerns me. I've seen examples of this behavior on other college campuses, in office lunch rooms and most recently at a bar and on a plane. I'm not saying we need to revert back to men holding doors open for women or a return of the Knight's Code, but instead … Continue reading Civility and Chivalry

Great Customer Service DOES Exist!

About a year and a half ago, the wonderful coffeemaker my husband and I received for our wedding broke. Not just a little broke, really broke. Big mess. After much research (Thanks, Consumer Reports!) We decided to buy the Black and Decker Smart Brew. It worked beautifully. Coffee was good. We could set it to … Continue reading Great Customer Service DOES Exist!