So after yesterday’s rant about issues with a certain bank (some of which I acknowledge were not the bank’s fault, per say) I wanted to take the time to give full credit to a local bank who has amazingly excellent customer service, even for their non-customers. After my initial tweet, a representative from Landmark Bank … Continue reading A Bank that doesn’t hate on even potential customers
When Did Banks start Hating on their Customers?
What is the point of having a customer service account on Twitter if you won’t even engage your upset customer? You may have noticed, I’ve complained about Bank of America before. The first time was when the website was down. The people controlling the Twitter account said it must have been an internet issue on … Continue reading When Did Banks start Hating on their Customers?