What is the point of having a customer service account on Twitter if you won’t even engage your upset customer? You may have noticed, I’ve complained about Bank of America before. The first time was when the website was down. The people controlling the Twitter account said it must have been an internet issue on … Continue reading When Did Banks start Hating on their Customers?
Vacation Guilt
If the mentality of those around you and possibly even your higher-ups is that you are lucky to have a job in this economy, how do you take much-needed personal or even vacation time without being overrun with guilt? It is a well-known fact that United State residents take far less vacation time than any … Continue reading Vacation Guilt
How to Deal with Office Survivor’s Guilt
If you've worked in an office lately, you know what I mean. There are many kinds of Office Guilt. The most prevalent is Survivor's Guilt if the pink slips or ax managed to slip by your desk or survivors enthusiasm. While layoffs might not be as common, they are still happening and Survivor's Guilt is … Continue reading How to Deal with Office Survivor’s Guilt
Blurring the Lines of the Digital World and Real World
A great post on Mashable yesterday from Daniel Stein got me thinking about the blurred lines of the digital world and real world and how it relates to businesses without consumer products or several places to check in on Foursquare. In the article, Stein offers suggestions for taking social media initiatives to the next level … Continue reading Blurring the Lines of the Digital World and Real World
Social Media for Children
After all this discussion of how social media benefits mentors and mentees, I started thinking how it can benefit children still in school. To get more insight into how kids are already using social media, I contacted my friend and one of my first mentors, Jen Reeves. Jen is a former News Producer and Reynolds … Continue reading Social Media for Children