Truthfully, I'm never as impatient as I am when I'm waiting on an e-mail. I can feel my blood pressure starting to boil and that’s when I know I need to walk away. Practice some yoga breathing and just plain relax. In college, I got in the habit (due to the newsroom I worked in) … Continue reading E-mail Patience is Not a Virtue I Possess
Does Anyone Read an Entire E-mail Anymore?
I’m pretty frustrated with e-mail lately. I’ve run into countless times with co-workers and supposed customer service people, who either did not bother to read the entire e-mail I sent, or just completely ignored what I wrote in the first place. To be fair, an e-mail I recently sent to the entire office contained 361 … Continue reading Does Anyone Read an Entire E-mail Anymore?
Why is there such an aversion to the phones?
Lately, it seems everyone is blogging or talking about phone aversion at work. For those of you in an office, you know what I mean: the tendency to pen an e-mail, even if it’s convoluted instead of picking up the phone to call the person or better yet walking over to them. In my current … Continue reading Why is there such an aversion to the phones?
It’s the little words that count
I am attempting not to offend or miscommunicate by learning to choose my words a bit more carefully. In a recent e-mail I used entire, when I should have used partial. This lead to a misunderstanding for everyone who read the e-mail. After a five-minute follow-up phone call, everything was clear. While I needed to … Continue reading It’s the little words that count