While we are discussing communication, I want to reiterate how important it is to TELL people what is going on. Don’t let them hear it through the grapevine or office gossip, let them hear it from you.
In the middle school lunchroom that is the office, it is more important than ever to make sure people know what is going on. I would rather work for/with an over-communicator rather than an under-communicator. I would rather be told things three times than not told at all.
I’m not just talking about big things like a change in staff, but also the little things such as there’s a new process for X. After you’ve told them make sure, if applicable, you’ve also said WHY the process changed. When people know the reasoning they are more likely to be supportive and receptive to the changes.
Leaving people out of the loop just looks bad. It makes people think you are hiding something or don’t trust them.
Do you agree?